Project Manager – Marketing Operations

Project Manager – Marketing Operations

Are you a structured, proactive Project Manager who loves bringing order to complexity? A leading law firm is looking for a dynamic Project Manager to join their Marketing & Business Development function, driving high‑impact projects that improve efficiency, technology adoption, and operational excellence.

You’ll lead and deliver a range of Marketing Technology & Operations projects, working closely with senior stakeholders to shape initiatives from the ground up. This role is ideal for someone who thrives in professional services, enjoys problem‑solving, and excels at managing multiple priorities in a fast‑paced environment.

• Lead end‑to‑end delivery of Marketing Technology & Operations projects, from scoping and design through to implementation
• Build and manage project plans, timelines, and risks while ensuring strong governance
• Coordinate stakeholders across Marketing, BD, IT, vendors, and wider business services

• Maintain dashboards, boards and reporting to track progress, risks, and milestones
• Support capacity planning, prioritisation, and portfolio oversight
• Ensure transparency of work streams across a busy programme portfolio

• Act as a central intake point for new project requests
• Facilitate workshops to define business needs and translate them into structured scopes and requirements
• Challenge, shape, and assess new initiatives to ensure alignment with strategic objectives

• Build strong cross‑functional relationships within the firm
• Support the adoption of new processes, tools and ways of working
• Communicate clearly and effectively to drive engagement and minimise disruption

• Experience delivering projects within a law firm or professional services environment
• Strong understanding of Marketing or Business Development operations
• Solid grasp of change management principles
• Ability to simplify complexity and articulate solutions clearly
• Highly organised with excellent prioritisation skills
• Strong problem solver with a delivery‑focused mindset
• Confident in influencing stakeholders at all levels

• Experience with CRM or marketing technology platforms
• Familiarity with Agile, Waterfall or Hybrid delivery
• Experience working with external suppliers or technology partners
• Project management qualification (or equivalent practical experience)

• Well‑scoped, well‑governed projects delivered effectively
• Clear visibility of risks, dependencies, and progress
• Efficient, embedded project intake and triage processes
• Improved adoption of tools, processes, and operational change

• Competitive salary (reviewed annually)
• Flexible hybrid working
• Generous bonus scheme
• 25 days holiday (increasing with service)
• Holiday exchange options
• Private medical insurance
• Enhanced parental leave
• Inclusive support and reasonable adjustments