Project Manager, Business Systems​/ Tech Analyst, IT Business Analyst

Novatus Global is a Series B scale-up Reg Tech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth.

Our flagship SaaS platform, En:

ACT (short for Ensuring Accurate, Complete and Timely reporting), is a market‑leading solution for regulatory transaction reporting and reconciliation across global regimes.

En:

ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 30 firms worldwide, the platform is scalable, proven, and designed for both business and technical users.

Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. Unlike larger consultancies, we embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact.

Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here;

we are on the lookout for top‑tier talent to join us on our journey and enable our next phase of success.

We are seeking a Project Manager for SaaS Client Onboarding and Implementation who will lead customers through the full onboarding lifecycle, from kickoff and requirements gathering to configuration, testing, training, and go‑live.

This role is ideal for someone who has managed multiple concurrent onboarding projects in a SaaS environment, thrives in a fast‑paced growth company, and is comfortable partnering with both technical and non‑technical stakeholders.

• Manage end‑to‑end onboarding projects for new SaaS clients, ensuring timely, high‑quality delivery.
• Lead discovery sessions to understand client requirements, workflows, data needs, and success metrics.
• Configure and set up the Novatus platform in alignment with client requirements (no‑code/low‑code configuration).
• Coordinate data migration activities, testing cycles, user acceptance testing, and change requests.
• Coordinate client training sessions, documentation, and post‑go‑live support handover.

• Run onboarding projects using structured methodologies (e.g., Agile, waterfall or hybrid depending on client need).
• Maintain project plans, timelines, RAID logs, and progress reporting.
• Manage multiple client onboarding projects simultaneously with strong prioritisation.
• Ensure stakeholders (internal and external) are aligned throughout each phase.

• Serve as the primary point of contact during onboarding.
• Communicate project status clearly, identify risks early, and proactively recommend solutions.
• Build trusted relationships that support client adoption and retention.

• Work closely with both internal and external stakeholder's to ensure seamless delivery.
• Provide structured feedback to Product & Engineering teams on onboarding trends, client needs, and platform enhancements.

• 2–3 years of experience in SaaS onboarding, customer implementation, or project management.
• Proven ability to manage multiple concurrent onboarding projects with competing priorities.
• Strong understanding of SaaS delivery models, data flows, and platform configuration.
• Excellent communication skills, both written and verbal; ability to translate technical concepts for business users.
• Experience running structured customer‑facing meetings and workshops.
• High level of organisation, attention to detail, and…