Accessibility Operations Manager

Salt is excited to collaborate with one of the Worlds Largest Travel Organisations as they seek to hire a new Accessibility Operations Manager to support their team on an ASAP starting, minimum 6 month contract opportunity.

In this role, you’ll oversee and coordinate a multi-team operational workstream to ensure they hit an ambitious, leadership-backed supply target.

This is not a strategy-only role - it’s highly operational, execution-driven, and cross-functional.

You’ll work across engagement, analytics, legal, and international operations teams to manage a high-volume engagement funnel and drive measurable impact.

• Own and coordinate a large-scale accessibility supply initiative
• Manage outreach campaigns to thousands of existing customers
• Oversee a multi-stage operational funnel
• Monitor dashboards and engagement data to drive smart operational pivots
• Identify drop-off points and recommend improvements
• Present progress updates and insights to leadership
• Support accessibility-focused engagement events (virtual and occasional in-person)
• Contribute ideas to help scale accessibility efforts beyond the project

Key Skills needed:

You’re someone who:

• Has 3–7+ years of experience in operations, program management, operations, or similar
• Is extremely organised and comfortable managing multiple moving parts
• Can independently drive execution across cross-functional teams
• Is confident working with data to inform decisions
• Is comfortable presenting updates to stakeholders
• Thrives in a fast-paced, slightly chaotic (but exciting!) environment
• Is flexible with time zones and occasional cross-regional collaboration

While not required, we’re especially interested in candidates who genuinely connect with this mission.

• Have experience working in accessibility, disability inclusion, or community engagement/ may have lived experience of disability or hold a personal or professional connection to accessibility advocacy
• Feel comfortable discussing accessibility topics with external stakeholders