Senior Technical Project Manager - Braze

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‑winning work for blue chip client partners including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, Linked In, and X.

Do you have experience managing and implementing marketing automation projects with a hands‑on and agile approach? Do you follow processes that keep you “on the ball” while also sharing your own opinion? Would you like to develop your skills working for well‑known, successful international brands? Then you might be just the Technical Project Manager we’re looking for.

In the role as our new Technical Project Manager, you will be responsible for organizing and managing key client projects. Your job is to ensure a high level of quality, delivering projects on time and within budget.

• Controlling the analysis phase
• Developing project plans and requirements specifications
• Estimating budgets and allocating internal resources and third parties/vendors
• Securing that our configurators and developers is free of administrative overhead, securing that follow up, planning and time spend is overseen
• Managing relationships with client and stakeholders, including motivating your colleagues in their day‑to‑day tasks.

You will be the linchpin in a network of closely coordinating Project Managers, Designers, User Experience Architects, Solution Architects and Developers. The position offers great opportunity for you to personally make a difference on the projects that you work on, and you can look forward to being supported every step of the way.

You are easy‑going with a proactive, positive mind‑set. You work to deliver the best possible outcome despite any challenges that arise, following processes that keep you “on the ball” while sharing your own opinion. As you will be managing several projects simultaneously, you are an organized person who can keep perspective while paying attention to details.

• 4+ years of experience with either;
  Braze, AEP or Salesforce marketing cloud
• Experience with managing and implementing projects within CRM, or marketing automation
• A conceptual, and a technical, understanding of data modelling, service‑oriented and layered architectures, and complex technical solutions in general
• Worked with agile methods of Scrum and/or Kanban
• Great communication skills, enabling you to translate “business language” into technical language.

VML MAP is a world‑leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer‑centric.

Together, we are 1000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture…