IT Business Partner

We have an exciting opportunity for a IT Business Partner to join in our Technology, Security & Governance (TSG) department. This is a permanent role that can be based in either our London or Darlington office, with the flexibility to work on a hybrid or home‑based basis. It offers the opportunity to contribute within a dynamic, fast‑paced and evolving environment.

Our purpose is to secure our members future. This means we are supporting the members and pensioners of today, but also the 18 year old who might join the industry tomorrow. Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of the Railways Pension Scheme, one of the UK’s largest and longest established pension funds.

We also provide administration services to a wide variety of schemes across sectors outside of the rail industry.

Our heritage of supporting the pension needs of the rail industry and its employees gives us our name and drives our passion for how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our interactions with others. They are what we stand for.

Reporting to the Head of IT Business Relations & Consulting, the role is anticipated to be interchangeable and multifaceted, requiring a level of flexibility to provide support across all areas within Railpen. The primary responsibility will be to act as a liaison between business operations and TSG, playing a crucial role in ensuring that technology solutions align with business strategies, driving operational efficiency, and delivering value to the organisation.

We are looking for candidates who have previous experience working in business partnering roles within Technology, Change or Finance. Previous working experience within financial services, with knowledge of Pensions or Investment & Fiduciary business line operations is desirable.

We are seeking collaborative, strategic thinkers who thrive on building meaningful relationships and driving positive outcomes. As an IT Business Partner you will possess an understanding of IT concepts, processes, and best practices, as well as current and emerging technologies and trends. We are looking for someone who holds business acumen and analytical skills, with the ability to translate business needs and requirements into IT solutions and strategies.

We welcome candidates who exhibit the ability to understand the long‑term (big picture) and short‑term perspectives of situations. You will have the ability to determine whether the business needs can be met by adopting and optimising existing products, whilst actively supporting Business Units by offering continuous improvement insights, surfacing new business requirements and helping shape demand for technology solutions so that we can achieve positive business outcomes.

The ideal candidate will embody a customer‑centric approach, prioritising the business needs. To succeed in this role your resilience will be key in shaping and steering decisions to align technology solutions with strategic goals. You will motivate teams to embrace innovative processes and technologies, fostering an environment of growth and efficiency.

• A competitive salary (depending on experience)
• 28 days annual leave plus bank holidays
• Generous annual bonus plan
• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
• 4x Life Assurance cover
• Colleague referral scheme

• Private Medical Insurance
• Employee assistance programme
• Health cash plan
• Eye care vouchers
• Flu vaccination

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
• Buy and sell holidays
• Give as you earn scheme
• Paid volunteering days
• Flexible half days leave
• Electric vehicle leasing
• Cycle to work scheme

Please apply via the apply button or visit Careers at Railpen by Monday 9th March 2026.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.