Senior Product Designer · Cape Town

About the role

As a Senior Product Designer at Collinson
, you'll help define the future of digital experiences across Priority Pass and our wider loyalty and travel ecosystem. You will lead product design initiatives across mobile and web platforms - crafting human-centred, commercially effective solutions from discovery through to execution.

In addition to driving end-to-end feature design, you will contribute to the development and evolution of our design system, helping ensure consistency, accessibility, and cross-platform usability. You’ll work closely with cross-functional teams - product, tech, data, and research - and be comfortable influencing at both team and senior stakeholder level.

This is a hands-on role where design craft meets systems thinking, and where you’ll play a key part in creating seamless experiences for millions of global travellers.

• Lead customer-centric product design across web and mobile - from early research through high-fidelity execution.
• Apply design thinking and UX research to uncover insights, validate decisions, and improve the quality of customer experience.
• Champion a collaborative and iterative approach
  , working closely with product managers, engineers, data analysts, and researchers.
• Prototype and test rapidly
  , setting up your own user validation loops to refine solutions quickly.
• Contribute to the design system
  : help define, document, and evolve scalable UI components and design patterns used across products and teams.
• Mentor junior designers and contribute to the design culture through feedback, critique, and practice improvement.
• Collaborate with exec-level stakeholders
  , clearly communicating design rationale and influencing product direction.
• Measure the impact of your designs using both qualitative and quantitative data.

• A hands-on designer with a strong portfolio of end-to-end case studies across mobile and web platforms.
• Comfortable with product discovery, UX research, and data analysis to inform your design process.
• Confident in owning your roadmap
  , prioritising independently, and driving initiatives forward.
• Passionate about accessibility, usability, and inclusion in every detail of your work.
• A systematic thinker
  , able to contribute to the development of a shared design system at scale.
• Highly proficient in Figma, with strong experience in prototyping, design system libraries, and developer handoff workflows
  .
• An excellent communicator
  , able to present to C-suite stakeholders and align cross-functional teams.

• 5–7+ years in Product/UX Design, preferably in consumer-facing or loyalty-driven environments
  .
• Proven track record of rapid prototyping and running your own usability tests
  .
• Experience working across product, engineering, and data functions in Agile environments.
• Strong knowledge of WCAG and inclusive design standards
  .
• Demonstrable experience in contributing to and scaling design systems across large product ecosystems.
• Comfortable working across multiple platforms (iOS, Android, responsive web).
• Familiarity with tools like Miro, Jira, and Aha! is a plus.

At Collinson, we craft smart experiences for a global customer base - especially frequent, high-value travellers. With market-leading brands like Priority Pass
, and deep relationships in travel, fintech, and loyalty, we offer designers the opportunity to make meaningful impact at scale.

You’ll be part of a supportive, global design community where your voice shapes the future of our digital products. We're growing fast and we’re looking for passionate designers who thrive in cross-functional teams, think systemically, and bring ideas to life with precision and care.