Business Analyst​/PMO – Transaction Banking & Payment Services

Business Analyst / PMO – Transaction Banking & Payment Services (Contract)

This role is for a Business Analyst / PMO in Transaction Banking & Payment Services, offering a 3-month contract (potentially extendable). Located in London (Hybrid), it requires banking experience, UAT leadership, and proficiency in project tools like JIRA.

United Kingdom

3 to 6 months

Hybrid

Fixed Term

London Area, United Kingdom

We are seeking an experienced Business Analyst / PMO to support delivery initiatives for our global banking clients within the Transaction Banking and Payment Services domain. You will partner with business, operations, technology, and external vendors to drive payments transformation, enhance processes, lead UAT, and support end‑user readiness.

• Conduct detailed business analysis: requirements gathering, process mapping, impact assessments, and documentation.
• Provide structured PMO support across multi‑workstream programmes for global banking clients.
• Manage RAID logs, project plans, governance reporting, and senior stakeholder updates.
• Lead User Acceptance Testing (UAT): test planning, script creation, execution coordination, defect tracking, and sign‑off.
• Deliver user training and support business readiness activities for new processes and system changes.
• Engage with solution vendors for requirement clarification, solution refinement, issue resolution, and delivery alignment.
• Support delivery of payments transformation projects including cash management, clearing systems, payment rails, and regulatory changes.
• Facilitate workshops, working groups, and cross‑functional coordination with internal and external stakeholders.
• Ensure all artefacts follow governance and audit standards.

• Proven experience as a Business Analyst / PMO in banking or financial services.
• Strong knowledge of transaction banking, payments, and cash management (SWIFT, ISO
  20022, cross‑border payments, clearing systems).
• Experience leading UAT cycles and delivering end‑user training.
• Demonstrated ability to work with solution vendors in complex delivery environments.
• Solid understanding of project delivery methodologies (Agile / Waterfall).
• Excellent communication, analytical, and documentation skills.
• Ability to collaborate with senior stakeholders in fast‑paced, global settings.
• Proficiency with Excel, PowerPoint, and project tools (JIRA, MS Project, Clarity, etc.).

• Experience in payment modernisation or regulatory initiatives (ISO
  20022, real‑time payments, operational resilience).
• Consulting background or previous experience with global banking clients.
• Relevant certifications: BA, Agile, PMP, Prince
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