Performance Analyst; local authority housing

Housing Performance Data Analyst – Temporary Contract

Hybrid | Wembley £23.81 per hour | Immediate Start

The Opportunity

We are seeking an experienced Housing Performance Data Analyst to join our dynamic Resident Data Team for a 2–3 month assignment. In this pivotal role within the Resident Services Directorate, you'll help drive service improvement through insightful data analysis, robust performance management, and innovative reporting solutions.

You will play a key role in:

• Delivering performance management and quality assurance systems
• Conducting research and analysis to strengthen local strategies
• Leading data quality improvement initiatives
• Producing performance reports and scorecards
• Collaborating with stakeholders to enhance service outcomes
• Building data pipelines using tools such as Power Automate
• Designing Power BI dashboards to support data-driven decision-making

This is a fantastic opportunity to contribute to meaningful improvements in resident services while working with a collaborative, forward-thinking team.

The Ideal Candidate

We’re looking for someone who brings both expertise and enthusiasm to the role. You’ll need:

Qualifications & Experience

• A degree in a relevant discipline
• Experience in performance management, research, and analytics
• Strong ability to interpret and convey complex data insights

Technical Skills

• Proven experience developing Power Automate flows
• Advanced Power BI development skills
• Advanced MS Excel proficiency
• Experience using Business Objects to build reports
• Familiarity with large housing datasets
• Experience delivering statutory returns, particularly the Tenant Satisfaction Measures (TSM) survey

Soft Skills

• Excellent analytical and problem-solving abilities
• Confident communication and stakeholder engagement skills
• Strong organisation and time management
• A proactive, innovative mindset

Contract Details

• Start: Immediate
• Duration: Until at least end of May
• Location: Hybrid – based in Wembley
• Rate: £23.81 per hour