Technical Consultant

Technical Consultant

Location:
London

Our client is looking to recruit a Technical Consultant, expected to help deliver a range of technical projects for their clients and help drive forward and identify offerings to new and existing customers.

Whilst the role will largely focus on their core Microsoft 365 capability, the successful candidate will be exposed to Azure, Copilot/AI and on-premises technologies. The role is mainly focussed on consultancy engagements, but there will be exposure to escalations from their service desk of complex issues.

A final element to the role will be exposure to technical presales, although this will be flexible based on the experience and capability of the candidate and will be supported where necessary by additional resources.

Responsibilities

• Assist in delivery of technical projects across Microsoft 365 and Azure
• Act as escalation point for support issues across a broad range of technologies
• Work alongside SLT to identify and improve new/existing service offerings
• Keep up to date with Microsoft offerings, products and certifications
• Assist in presales requirements, where suitable
• Develop and maintain a strong relationship with both staff and customers, specifically acting as a technical SME within the business.
• A regular commitment to attend customer sites and office (in and around London) is required.

Required Experience:

• Microsoft 365 – Specifically, configuration and migration workloads across a variety of customer size and complexity
• Capability to assist in on-premises/traditional infrastructure challenges, including but not limited to Security, Active Directory and Networking
• Comfortable consultancy experience within a broad range of Microsoft Azure technologies
• Providing Sales and Account teams with technical insight to the support the presales process
• Excellent Stakeholder management
• Basic Networking Skills (Meraki and Ubiquiti), or higher
• Comfortable with Microsoft Security products and recommended methodologies/practices
• Experience of working for a Managed Service Provider
• Mentoring of technical staff
• Active Microsoft certifications that are relevant to Solutions Partner designations across Modern Workplace, Security and Infrastructure

Desirable Experience s:

• Backup Technologies (Acronis)
• Experience of Microsoft and 3rd party migration technologies, such as Bit Titan, Share Gate, Ave Point

If you don’t tick all the boxes but feel you have a strong foundation with at least some of the products and technologies and have the aptitude and drive to grown, learn and develop with their world class team, then we want to hear from you. Apply through this advert and we will reach out to you