Lead, TMT; EMEA), Channel & Customer Research

Overview

About Alpha Sense The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging Alpha Sense’s AI Interviewer technology, CCR conducts and scales structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor.

CCR covers hundreds of companies across major sectors, providing investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop.

Sector Lead for TMT – EMEA on the Channel & Customer Research (CCR) team, you will play a pivotal role in building and maintaining Alpha Sense’s primary research coverage across TMT companies based in EMEA. Reporting to the Head of Channel & Customer Research, you will oversee the development and execution of CCR projects, ensuring questionnaires, expert source bases, and research outputs meet the firm’s standards for quality, consistency, and end-user value.

While the primary focus of the role will be TMT, the position may also support select Consumer-related coverage where relevant channel ecosystems intersect.

You will combine sector expertise with research leadership to guide a team of analysts responsible for conducting structured channel checks across a diverse set of EMEA-based TMT companies and value chains. Leveraging Alpha Sense’s AI interviewer technology, you will help design and scale primary research workflows that generate consistent, trackable insights from industry participants. Your responsibilities will include project setup, questionnaire development, expert source base guidance, and research quality oversight.

Acting as the connective layer between research strategy and day-to-day execution, you will help expand coverage while maintaining a strong understanding of industry dynamics, technology adoption trends, and key market debates across the EMEA region.

You will also serve as a key stakeholder in refining research frameworks, improving workflows, and partnering with cross-functional teams to strengthen CCR’s EMEA TMT coverage while supporting adjacent consumer ecosystems where relevant. In doing so, you will help ensure consistent delivery of high quality channel intelligence across a rapidly evolving set of industries.

• Develop and maintain the CCR coverage roadmap for TMT companies in EMEA, translating sector priorities into a structured pipeline of channel check projects aligned with investor demand, client engagement trends, and evolving technology adoption dynamics.
• Lead the development of high-quality channel check frameworks, including expert sourcebase strategy and structured questionnaires that generate consistent, trackable…