Product Manager, Device Intelligence

CUJO AI® is a leader in artificial intelligence solutions for network service providers. We use machine learning and real‑world data to develop cybersecurity, device intelligence, network intelligence, and parental control solutions that make internet connections safer for millions of homes.

We are looking for a Product Manager, Device Intelligence to join our Product team. In this role, you will own the product roadmap and delivery for CUJO AI’s Device Intelligence (DI) product line — one of our core offerings for tier‑1 Network Service Providers (NSPs) worldwide. You will act as the voice of the customer, translating market needs, competitive insights, and data‑driven analysis into a clear product vision and actionable priorities for engineering teams.

You will also champion the integration of AI and LLM‑based capabilities to continuously raise the quality, coverage, and automation of device intelligence systems — working at the intersection of cutting‑edge networking technology and practical product delivery.

This position is remote‑friendly. While we ideally seek to fill the role in the UK, candidates based in other European countries will also be considered.

• Own the Device Intelligence product roadmap and drive quarterly planning, setting and communicating priorities across our strategic themes.
• Define and maintain a prioritized product backlog with clear priority frameworks aligned to business value, customer KPIs, and engineering capacity.
• Lead initiative definition through structured discovery cycles — scoping opportunities and progressing items from research through design to implementation.
• Contribute to release planning and set delivery expectations across sprint and quarterly cadences with engineering and delivery leads.

• Author detailed product requirements documents (PRDs), feature specifications, and acceptance criteria for DI capabilities.
• Serve as product owner across multiple engineering teams (Cloud, Firmware, Research, QA), providing direction and removing blockers to delivery.
• Define and validate LLM‑assisted and AI‑augmented product workflows, including automated feature extraction pipelines and data labelling tooling.
• Evaluate and define requirements for emerging networking standards relevant to device identification (Wi‑Fi 7/MLO, Matter/Thread, mDNS, DHCP, HTTP User‑Agent).
• Act as the product contact for Device Intelligence for strategic Tier‑1 NSP accounts, leading product reviews, roadmap and requirements alignment.
• Synthesize customer feedback and field data into actionable product improvements and updated feature priorities.
• Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts.
• Organize structured competitive analyses, benchmarking CUJO AI’s capabilities against market alternatives on accuracy, feature breadth, and commercial positioning.
• Monitor market trends, customer technology migrations (e.g. Wi‑Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward‑looking.

• Act as the product contact for Device Intelligence for strategic Tier‑1 NSP accounts, leading product reviews, roadmap and requirements alignment.
• Synthesize customer feedback and field data into actionable product improvements and updated feature priorities.
• Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts.

• Organize structured competitive analyses, benchmarking CUJO AI’s capabilities against market alternatives on accuracy, feature breadth, and commercial positioning.
• Monitor market trends, customer technology migrations (e.g. Wi‑Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward‑looking.

• Lead backlog grooming, sprint planning, and retrospectives, ensuring engineering teams have well‑defined and prioritized work at all times.
• Actively resolve…