Senior Consultant, Professional Services

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in‑office presence on Tuesdays and Thursdays to collaborate, connect, and learn from peers — while also maintaining the flexibility for meaningful work‑life balance.

You will be responsible for providing expertise in enterprise projects and initiatives, as well as the overall delivery. This requires great consultancy skills and a deep understanding of the products to be delivered. You will be working collaboratively with clients to understand business processes & requirements, ensuring the delivery of successful, business‑critical solutions. As a consultant, you will own the solution implementation including the design, deployment, configuration and migration of legacy systems and data.

The successful applicant will be experienced and comfortable in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships.

• Providing product expertise on consulting engagements in all stages including planning, analysis and design of cloud‑based solutions.
• Assessing customer requirements, clarifying client’s system specifications, understanding their work practices and the nature of their business and formulating appropriate solution designs.
• Working with the technical consultancy team in building and deploying solutions in line with design specifications and best practice.
• Creating any client documentation required to support the successful delivery of the engagement.
• Delivering knowledge transfer sessions to customers and other team members.
• Supporting case study development and providing lessons learned feedback to the wider iManage teams.
• Collaborating cross‑functionally within iManage to provide insight from the field on our products.
• Understanding and responding to Client questions and concerns in relation to resolution of any business issues through the use of the technology.

• 5+ experience in a hands‑on client‑facing consulting role within the Legal, Professional Services and/or financial services industry.
• Bachelor’s degree in computers or related field.
• Experience of iManage Work or similar DMS technology.
• Experience in Enterprise System Deployments and relevant technical deployment/OS skills associated.
• Understanding of the typical functions, dynamics and objectives of large organisations working in the legal and professional services sectors.
• Experience in requirements analysis, template design, delivery quality control and workshop design & delivery.
• Confidence in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships.
• Strong underpinning in cloud‑based technologies, supported by an understanding of:
  • Networking, security, Windows technologies and solution architecture principles
  • Application integration using standard industry interfaces.
  • Working knowledge of Microsoft Desktop software, SQL and RDBMS technologies
• Excellent business analysis skills, including:
  • Ability to lead design sessions including user group sessions with individual Practice Groups.
  • Understand business & product usability.
  • Influence outcomes of design sessions to align with product best practices.

• Experience in Cloud Deployments (Multi‑tenant enterprise deployments).
• Experience with Citrix/Virtual desktop implementations.
• Experience in formal requirements capture and design notations.
• Networking/ security/ infrastructure design experience.
• Technical experience in Scripting/ development e.g. VB Script, LUA, Python, .Net.

• Join a rapidly evolving, industry‑leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high‑impact challenges by leveraging cutting‑edge technologies and best‑in‑class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to Linked In Learning courses and interactive Microsoft courses & training.
• Be part of…