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Service Desk Leader Focused IT Support & Incidents

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Great Ormond Street Hospital
Full Time position
Listed on 2026-05-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 53000 GBP Yearly GBP 53000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Leader | People-Focused IT Support & Incidents
Location: Greater London

Great Ormond Street Hospital is looking for a Service Desk Manager to lead the Service Desk function, focusing on service quality and team performance. Based in London, you’ll support 300 colleagues across Windows and Mac environments.

The role involves coaching your team, managing service incidents, and working with senior stakeholders. The position offers a salary of £53,000 annually, along with a wide range of benefits including 30 days of annual leave and a flexible working approach.

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