Hybrid UX Research Designer — Shape Engaging Web Journeys

Working very closely with the Head of UX for a well known publisher, you will focus purely on UX design and Research - not UI/Product design.

A renowned publisher with a wide array of titles, genres and hugely successful publications under their belt.

The company also a puts a huge emphasis on staff well-being with some great benefits to back it up, including staff wellness days, flexible working, private medical insurance and discretionary bonuses.

You’ll be needed in their London-based office twice a week (Wednesdays & Thursdays).

Sponsorship is NOT available, sorry.

The client’s digital presence is mainly web-based. They’re accessible via mobile too but you’re unlikely to be working on an app (just fyi in case that’s your thing).

Your key responsibilities will include;

• Run user experience research to understand their users’ journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics).
• Capture findings from user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development.
• Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery.
• Work with Editorial leads and Product Managers on new product proposals to identify new feature requirements.
• Analyse web usage data to understand and measure user engagement and optimize user journeys.
• Benchmark competitors against their platforms, in order to remain market-leading for user experience and user engagement.
• Identify improvements to the team’s processes and workflow.

This is quite a research-based organisation. So although you don’t have to start off as a total expert in User Research, you will need experience – this is a proper UX role – not UX/UI.

Hands-on UX design skills also very important e.g. wireframes, prototypes, user journeys etc – ideally in Figma.

Working there can be fast paced and ambiguous at times – so you’ll need to be comfortable with this too.

Will consider agency backgrounds but will depend on the projects you’ve worked on – looking for complexity and depth – not just superficial visuals and marketing.

An academic degree qualification would be ideal.

Accessibility is really important for them – you’ll get trained if needed but any prior experience here is a bonus – but not essential.

If this sounds like you then please apply ASAP to stand the best chance of getting an interview!