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Director of In Customer Journeys

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: The Vanguard Group
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Director of In-Life Experience & Customer Journeys
Location: Greater London

The Vanguard Group is seeking a strategic leader to enhance client experiences in digital investing. This role involves defining the in-life experience strategy and leading cross-functional teams to implement client engagement initiatives. The ideal candidate will have extensive experience in managing mobile app design and a strong understanding of the UK regulatory landscape.

With a hybrid working model, Vanguard fosters a collaborative culture focused on achieving long-term client outcomes. Candidates should possess a proven track record in delivering complex projects and innovative client solutions.

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