Senior Analyst, Strategic

Role Overview

This role sits within a fee‑earning team and a fee‑earning practice group (Digital Legal Delivery). The Senior Analyst is a core practitioner and problem‑solver, responsible for the hands‑on execution of client mandates to the highest standard of quality, accuracy, and timeliness. This is not a purely technical or tool‑operation role. The Senior Analyst is expected to understand the legal workflow they are supporting from end to end – what the client is trying to achieve, where the process sits within the broader matter lifecycle, and why the technical approach being taken is the right one for that context.

The ability to connect technical execution to legal outcome is as important as the ability to use the tools and design a solution. A defining expectation of this role is that solutions and recommendations are developed from the client’s need outwards, not from the tools available inwards. The Senior Analyst will regularly encounter situations where a process could be approached in multiple ways;

the right approach is the one that best serves the client, not the one that is most technically straightforward. The Senior Analyst is also expected to consult with the Manager and the Solutions Architect to consider the value and commercial considerations when deciding the best approach to take. The Senior Analyst works in close collaboration with the Solutions Architect, with the two roles forming the core of the team’s delivery capability.

• Execute data loading, configuration and workflow tasks on live client matters, proactively identifying process improvements, data quality issues and format improvements and raising them with the manager promptly.
• Maintain data tracking and audit trails in accordance with client and regulatory requirements, demonstrating clear understanding of why these records matter in a legal context.
• Manage and maintain data templates for use across client matters, ensuring they remain accurate, consistent and fit for purpose as matters evolve.
• Generate client reporting and data dashboards, proactively identifying opportunities to improve or streamline the client experience – for example, where data is not optimised or an alternative visualisation would better serve the client’s needs.
• Troubleshoot user issues on live matters, identify recurring patterns and proactively propose targeted training or process changes where trends indicate a systemic need.
• Manage user access and maintain data security with a clear and demonstrable understanding of the firm’s and regulators’ requirements.
• Archive projects and workflows in line with matter lifecycle requirements.
• Understand the commercial context of every engagement: be aware of how your work contributes to the team’s fee recovery, and flag promptly if scope, timeline or resourcing creates a risk to commercial delivery.

• Use Generative AI tools – including LLM‑based legal assistants and AI‑driven document review and contract analysis platforms – to execute client matter tasks, including document analysis, data extraction and drafting support.
• Validate and quality‑assure all Gen AI‑generated outputs before they are incorporated into client deliverables, ensuring accuracy, completeness and fitness for purpose. Never treat AI output as final without independent verification.
• Identify opportunities within live client matters where Gen AI can reduce time, improve accuracy or enhance the quality of client reporting, and raise these proactively with the managing team.
• Apply Gen AI tools in strict compliance with the firm’s data handling, client confidentiality and AI governance requirements at all times.
• Support the testing and quality assurance of Gen AI‑enabled workflows as they are deployed on new or evolving client engagements.

• Support map user requirements and legal workflows end to end – including the people, systems, data and handoffs involved – working with the Solutions Architect, Manager and Senior Manager to engineer and refine solutions.
• Engage directly with business stakeholders and wider project teams to understand client…