Senior Manager, Merchant Risk Strategy

About Paysafe

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like Paysafe Card, and a suite of local payment methods.

With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

It starts here. Have a global impact on the world of payments.

Build the strategy that protects and scales a global payments platform.

As Senior Manager, Merchant Risk Strategy at Paysafe, you will own how merchant risk strategy is designed, measured and evolved across one of the world’s largest payments ecosystems. You will lead a team of Risk Strategists responsible for solving complex, data‑driven risk problems at scale — from onboarding and underwriting through portfolio lifecycle management.

This role is for a deep analytical thinker who thrives on ambiguity, sets a high bar for evidence‑based decision‑making, and coaches others to do the same. You will work closely with Product, Data Science, Engineering and Compliance to ensure merchant risk strategies are not only theoretically sound, but measurable, scalable and embedded in live decisioning systems.

You will be expected to define what success looks like, how it is measured, and what changes when the data tells us a strategy is not working.

• Being open and honest.
• Keeping focused
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• Operating with Courage
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• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

We follow a hybrid working model, spending an average of three days per week at our office location. This role can be based from our London or Dublin hub. The London office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The Dublin office is located at 15 Georges Quay, in the heart of Dublin.

• Align merchant risk strategy across onboarding, underwriting, portfolio management and lifecycle controls.
• Design clear risk frameworks (e.g. segmentation, automation thresholds, probation models, graduation paths) that balance growth, customer experience and risk outcomes.
• Drive decisions using data, not intuition — and clearly articulate trade‑offs to senior stakeholders.

• Define success metrics and evaluation frameworks for merchant risk strategies.
• Ensure strategies are assessed through controlled analysis, trend monitoring and post‑implementation reviews.
• Partner with data science and analytics teams to translate insight into decisions, not just reporting.
• Continuously refine strategies based on performance, unintended effects and emerging risk patterns.

• Lead, coach and mentor a team of Risk Strategists, setting clear expectations for analytical rigour, structure and impact.
• Raise the bar on problem framing, hypothesis‑driven analysis and executive‑ready storytelling.
• Review and challenge work to ensure recommendations are actionable, commercially aware and defensible.

• Work closely with Product, Engineering and Operations to ensure strategies are accurately implemented in decisioning platforms and workflows.
• Partner with Compliance, Legal and external stakeholders to ensure strategies align with regulatory, scheme and sponsor bank expectations.
• Act as a senior risk strategy voice in high‑stakes forums where growth and risk trade‑offs are debated.

• 8–10+ years in risk strategy, merchant risk, underwriting,…