Functional Consultant - Workforce Management. LilyLifestyle

WFM Functional Consultant

London

UKG / Kronos / ATOSS

We are currently supporting a large-scale transformation programme seeking an experienced WFM Functional Consultant with strong expertise across Time & Attendance, Scheduling, and Absence Management solutions. This role will play a key part in leading requirements gathering, process design, and functional solution delivery across multiple countries, entities, and workforce populations.

The successful candidate will work closely with HR, Payroll, Operations, IT, and technical delivery teams to ensure business requirements are translated into scalable and effective workforce management solutions. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope.

• Lead requirements and design across T&A and Scheduling work streams (core time capture, exceptions, approvals, overtime, premiums, scheduling, compliance rules, reporting).
• Facilitate workshops with HR, Payroll, Operations, union/works councils (where relevant), and IT to capture and validate requirements.
• Drive high-quality design artefacts, including:
  • Process maps (as-is/to-be), user journeys, RACI, and control points
  • Business functional requirement documents (BRDs), user stories, acceptance criteria, Rule workbooks (overtime, premiums, breaks, rounding, allowances, shift rules)
• Manage requirements traceability from design to build, test, and deployment; own RAID items related to scope, assumptions, and dependencies.
• Adhere to global design standards and guardrails, balancing standardisation with local legal/contractual needs.
• Partner with Technology/Solution and Configuration teams to ensure designs are buildable, testable, and supportable.
• Support test planning (SIT/UAT), data validation approach, and cutover readiness from a process perspective.

• 5+ years in T&A / Scheduling transformation and/or system implementation.
• Strong facilitation and documentation skills; able to simplify complex rules into actionable requirements.
• Experience delivering multi-country or multi-entity time implementations with strong governance.
• Knowledge of time compliance concepts: working time directives, rest rules, meal breaks, overtime, shift premiums, approvals, auditability.
• Excellent stakeholder management across Operations, HR, Payroll, and IT.
• Experience with UKG (Kronos) and/or ATOSS workforce management solutions.
• Exposure to workforce scheduling optimisation and labour planning practices.
• Strong experience of absence management requirements.

• 600 P/D (Inside IR 35)
• Hybrid role (2-days P/W on-site)