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Senior Operations Specialist, AI Enablement at Bumble
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-03
Listing for:
Rocketlist
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Data Analyst, Data Scientist -
Quality Assurance - QA/QC
Data Analyst
Job Description & How to Apply Below
About the Role
Join Bumble's CX & Trust team to support AI moderation quality, ensuring human and machine moderation operate accurately, consistently, and fairly.
Key Responsibilities- Execute AI Moderation QA framework across internal teams and BPO partners.
- Review moderation decisions via golden-set QA and validate model performance.
- Drive structured feedback loops across QA, Policy, Product and Operations.
- Analyse moderation data to identify trends, root causes and quality issues.
- Support quality controls, calibrations, retraining and regulatory adherence.
- 3+ years experience in Trust & Safety, content moderation operations or quality management.
- Familiarity with moderation systems and conversational AI tools.
- Strong analytical skills with experience in data analysis and reporting.
- Experience working with global teams and BPO partners, and QA/calibration practices.
Position Requirements
10+ Years
work experience
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