Junior IT​/AV Service Engineer

Junior IT / AV Service Engineer - Basingstoke / Sunbury (split-site) - £27,000 - £35,000  benefits We're working with a leading technology services provider supporting a high-profile enterprise environment, and we're looking for a Junior IT / AV Service Engineer to join the team. This is a great opportunity for someone early in their career to build hands-on experience across IT support and Audio Visual (AV) technologies, particularly within modern collaboration environments.

What you'll be doing Providing remote support for AV and IT issues (Teams rooms, conferencing tech, endpoints) Troubleshooting audio, video and connectivity problems for end users Managing support tickets (phone, email, IM) Supporting engineers with installations and upgrades (testing and staging kit) Monitoring systems and responding to alerts Maintaining accurate asset and system records Working closely with on-site engineers and third-party suppliers What we're looking for Some experience in IT support, service desk or AV support Exposure to Microsoft Teams / video conferencing tools Basic knowledge of hardware, PCs or AV equipment Strong troubleshooting mindset and customer service skills Interest in AV / collaboration technology (training provided) Willingness to work across both Basingstoke & Sunbury sites Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.