TechOps Automation Engineer

Location: Greater London

# Tech Ops Automation Engineer Full-time | Operations | London/ Manchester##

Job Description
** We’re on a mission to protect society from fraud and money laundering.
** We’ve already protected over 3 million people through life’s big transactions.

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn’t exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.##

About the role:

Tech Ops at Thirdfort enables teams to do their best work by building reliable, secure internal systems and processes, and increasingly, by using
** AI and automation
** to remove manual effort ther you're a recent graduate or early in your career, this is a rare chance to
** own meaningful work end-to-end**. We're looking for a creative, adaptable teammate to help shape how we operate and build a secure, scalable tech foundation for the future.##

What you’ll be doing :

- Redesign workflows for an AI-first world; embedding LLMs, automations, and better tooling where they create real value.

- Build things yourself: prototype in n8n, write a Python script, call an API, wire up a Notion AI agent. You don’t hand specs off, you ship v1, gather feedback, and iterate.

- Identify and implement automation opportunities that reduce manual work across teams.

- Embed deeply across the business, partnering hands-on with different teams day to day. Building trusted relationships and gaining a really strong, end-to-end understanding of how the business operates.

- Handle some core Tech Ops work too: basic IT support, device management, SaaS admin; because the people closest to the workflows often spot the best automation opportunities.

- Own and continuously improve our internal tooling and operational workflows (e.g. Google Workspace, Notion, Slack, MDM, password management, etc.).

- Improve how access is requested, granted, documented, and reviewed—balancing security and practicality.

- Support secure onboarding and device setup practices across the company.

- Coordinate joiner onboarding steps with People and managers: account provisioning, group membership, security setup, and first-day readiness.

- Manage hardware procurement and laptop setup, including MDM enrolment and baseline security configuration.## What success looks like:

- Teams have adopted practical AI solutions that run reliably day-to-day (with clear ownership, documentation, and measurable time saved).

- Reduced manual work through automation and better workflows.

- Clearer access management and better visibility over who has access to what (without slowing teams down).

- Security posture improves through practical controls and high completion of required training.

- New joiners are onboarded smoothly, securely, and on time (accounts, laptop, access, first-day setup).## What we are looking for:

With the nature of the role, we’ve found that candidates who offer logical thinking with solid troubleshooting capabilities, with a desire to…