IT Support Engineer

Job in London, Greater London, W1B, England, UK

Listing for: People First Team Japan/ピープルファーストチームジャパン

Full Time position
Listed on 2026-06-04

Job specializations:

IT/Tech
IT Support, HelpDesk/Support, Technical Support

Salary/Wage Range or Industry Benchmark: 33800 GBP Yearly GBP 33800.00 YEAR

Position: New Job - IT Support Engineer

Job Title:

ITSupport Engineer

Status: Temporaryagencyworker(PAYE)

Duration: 6

Months

Dayrate: £130perday=£33,800perannum

Location: Central London

Aninternationalmediacompanyislookingforatemporary

ITSupport

Engineer.

Responsibilities:

Delivering

ITsupportviathe

Walk-UpDesk,actingasthefirstpointofcontactforin-office employees.
Providing hands-onsupportforbothWindows
11andMacOSusers,covering hardware,software,and account-related issues.
Meetingroomand

A/V(audio-visual) support.
Managing

ITassets(computers,phones,peripherals),ensuringaccuratestockcontrolandlifecycletracking.
Progressingincidentsandservicerequestsinlinewith

SLA,escalating to

Tier2/3supportteamswherenecessary.
Supporting onboarding/offboarding activities,ensuringequipmentandaccessaresetupcorrectly.
Contributingtoknowledgesharingandcontinuousimprovementwithinthe

ITSupportteam.

Requirements:

Proven

Tier1/2ITsupportexperienceinanenterpriseenvironment.
Strongworkingknowledgeof Microsoft Windows
11.
Strongworkingknowledgeof

MacOSsupportinacorporatesetting.
Goodworkingknowledgeof Microsoft Office
365applications(Outlook,Teams,Excel,Word).
Familiarity with Active Directory tasks (password resets,account unlocks).
Familiarity with Oktaand Single Sign -On(SSO) technologies.
Providemeetingroomand

A/V(audio-visual) support,ensuringequipmentsuchasdisplays,conferencing systems,andvideocallsfunctionsmoothlyforonsiteandhybridmeetings.
Generalunderstandingofnetworkingbasics(Wi-Fi,TCP/IP).

Equal Employment Opportunity Statement:

People Firstiscommittedtoincreasingdiversity,andmaintaininganinclusiveworkplaceculture.

Wewelcomeapplicationsfromallqualifiedcandidatesregardlessoftheirethnicity,race,gender,religious beliefs,sexual orientation,age,maritalstatusorwhetherornottheyhaveadisability.

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