Salesforce Vlocity CPQ Architect

Role Overview We are seeking an experienced Salesforce Vlocity CPQ EPC Architect to lead the design, architecture, and implementation of enterprise-scale Salesforce Industries (Vlocity) solutions for a leading Telecommunications client. The ideal candidate will have deep expertise in Vlocity CPQ, EPC (Enterprise Product Catalog), Omni Studio, and Telecom domain processes, with the ability to drive large-scale digital transformation initiatives. This role requires strong solution architecture capabilities, stakeholder management skills, and hands-on experience delivering end-to-end Salesforce Industries implementations in Telecom environments.

Key Responsibilities Lead the architecture, design, and implementation of Salesforce Industries (Vlocity) CPQ & EPC solutions for Telecommunications clients. Define scalable and high-performing enterprise architecture aligned with business and technology strategies. Design and optimize Telecom product catalog structures, commercial offers, pricing models, promotions, bundles, and order capture processes. Architect end-to-end CPQ solutions including product configuration, pricing, eligibility, decomposition, and orchestration. Collaborate with business stakeholders, product owners, enterprise architects, and development teams to translate business requirements into technical solutions.

Drive EPC data modeling, catalog hierarchy, lifecycle management, and versioning strategies. Provide technical leadership across Omni Studio components including OmniScripts, Data Raptors, Integration Procedures, and Flex Cards. Ensure seamless integrations between Salesforce Industries and external OSS/BSS systems, billing platforms, CRM, ERP, middleware, and order management systems. Define integration patterns using REST/SOAP APIs, Platform Events, middleware platforms, and microservices architecture. Lead architecture governance, code reviews, solution reviews, and best practice adoption.

Support CI/CD implementation, Dev Ops processes, environment strategy, and release management. Mentor developers, consultants, and junior architects on Salesforce Industries best practices. Participate in client workshops, solution presentations, estimations, and technical roadmap discussions. Ensure solutions adhere to security, scalability, performance, and compliance standards. Required Skills & Experience Core Salesforce Industries Expertise Strong hands-on experience with Salesforce Industries (Vlocity) CPQ and EPC implementations.

Deep understanding of Telecom domain processes including:
Product Catalog Management Quote-to-Cash Order Management Product Configuration Pricing & Promotions Customer Lifecycle Management Expertise in Omni Studio components:
OmniScripts Data Raptors Integration Procedures Flex Cards

Experience with Salesforce Order Management and Industries Order Capture. Strong understanding of Vlocity EPC modeling and enterprise catalog strategy. Salesforce Technical Skills Strong Salesforce platform knowledge including Apex, Lightning Web Components (LWC), Flows, and APIs. Experience integrating Salesforce with external systems using REST, SOAP, ETL, and middleware technologies. Knowledge of Salesforce security architecture, governor limits, and platform best practices.

Experience with Dev Ops tools such as Git, Copado, Gearset, Jenkins, or Azure Dev Ops. Familiarity with Agile and SAFe delivery methodologies. Telecom Domain Experience Prior experience working with Telecommunications clients is mandatory. Understanding of BSS/OSS ecosystems and Telecom business operations.

Experience with broadband, mobile, fiber, enterprise connectivity, or digital service offerings. Exposure to TM Forum standards and Telecom data models is highly preferred.