ServiceNow Senior Technical Consultant - DV Cleared

Service Now Senior Technical Consultant – DV Cleared

Location:

Remote (UK-based with travel to client sites) Salary: £75 ,000 – £85,000 per annum  10% annual bonus Clearance:
Must hold active DV (Developed Vetting) clearance We are looking for an experienced Service Now Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in Service Now implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3–5 years of Service Now experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements.

We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business.

Key Responsibilities Solution Delivery Deliver end-to-end Service Now implementations across ITSM, ITOM, and CMDB work streams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical work streams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3–5 years of hands-on Service Now implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request)

Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle Service Now certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional Service Now certifications

Experience with AI capabilities within the Service Now platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work on cutting-edge Service Now programmes in a highly secure environment, with strong career progression and the chance to make a real impact.

Apply now to take the next step in your consulting career.