Business Continuity Manager & Operational Reslience

Business Continuity Manager & Operational Resilience Hybrid | Permanent | Competitive Package

Are you ready to take ownership of an organisation’s resilience across technology, operations, and critical services? This is a high‑impact role at the centre of a modern, digitally‑enabled business — where you’ll shape how the organisation withstands disruption, recover quickly, and stay operational when it matters most.

As businesses become increasingly dependent on cloud platforms, digital services, data, and third‑party ecosystems, resilience is no longer a regulatory tick‑box — it’s a strategic imperative. You will be the driving force behind strengthening resilience across the entire technology and operational landscape.

• Designing and enhancing Operational Resilience, Business Continuity and Disaster Recovery (DR) frameworks
• Technology resilience planning across infrastructure, cloud, networks, applications, and data
• Organisation‑wide Business Continuity Plan ownership and governance
• Major incident and crisis response coordination
• DR and continuity testing — scenario, tabletop, live and technology‑led
• Cyber‑resilience integration with security and incident response teams
• Third‑party and outsourced service resilience mapping
• Physical security and facilities‑based resilience oversight
• Executive‑level reporting and stakeholder engagement

• Proven experience in Operational Resilience, Business Continuity, Disaster Recovery or Technology Risk
• Strong awareness of IT architecture, cloud services, infrastructure, and tech‑led recovery processes
• Confidence leading incident response and crisis coordination
• Experience with resilience exercises, DR walkthroughs, failover testing, and scenario simulations
• Ability to work cross‑functionally with Technology, Cyber Security, Operations, Facilities and senior leadership
• Excellent communication and influencing skills
• A proactive mindset, able to spot vulnerabilities and drive resilience improvements

• A visible, business‑critical position with C-level sponsorship
• Freedom to shape and mature the resilience strategy
• A collaborative environment with strong investment into digital and operational evolution
• Opportunities to influence culture, ways of working and executive‑level decision‑making