L&H Data & Process Specialist

Location

London, GB

As a Data & Process Specialist, you will be playing a key role in shaping and strengthening the L&H business architecture. This role has a strong focus on enabling end-to-end clarity, consistency, and measurable business impact. You will contribute to building a robust architectural foundation for how we manage value journeys and processes, govern decision‑making, and leverage data to deliver L&H business priorities.

• Contribute to the implementation, application and continuous enhancement of operating and governance frameworks across data, process and broader business architecture, ensuring alignment with the L&H business and operating vision and translating concepts into practical outcomes
• Ensure close alignment across architectural principles to embed a robust business architecture within end-to-end L&H operations.
  Contribute to various business architecture artifacts
  , including capability maps, value journeys, operating model views and ownership structures.
• Partner closely with L&H business stakeholders and IT to strengthen ownership and accountability – contribute to definition of ownership across capabilities, processes, data, and metrics by gathering inputs, mapping responsibilities, and highlighting inconsistencies to ensure effective applications
• Lead selective data initiatives such as the data issue workstream, data quality monitoring capabilities enhancement, robust access rights management, and training and awareness campaigns to promote data governance frameworks
• Establish and uphold capability and process management disciplines
  , including value journey prioritisation, process mapping, modelling and analysis as well as standardised documentation practices and standards
• Analyse end-to-end value journeys to identify gaps in processes, data, ownership, and handoffs and document insights to support decision-making and prioritisation

The Data and Operational Excellence team is a dynamic group of specialists dedicated to driving improvement in the end-to-end operational effectiveness of L&H Re across global markets. We champion data‑driven decision making and process optimisation to support our business growth. Working here means joining a collaborative environment where your expertise directly contributes to the foundation of our data‑driven decision making and operational strategy.

You are a self‑starter who thrives in a dynamic and evolving team environment. You can connect the dots across functions and topics, and effectively influence stakeholders across the organisation. You take a pragmatic approach by balancing framework design and bringing frameworks to life and delivering tangible business impact.

• Strong expertise in business architecture, data and/or process management with experience in developing business architecture frameworks or artifacts (e.g. capability maps, value streams/value journeys, operating and ownership models).
• Background in Life & Health (re)-insurance preferred
• Able to connect process, data and metric insights across architectural frameworks with a structured and end‑to‑end mindset
• Ability to translate and implement architectural practices in line with business needs and impact
• Proven ability to work effectively with business stakeholders and IT, building strong relationships and support alignment
• Experience in project management and change management a plus
• Work effectively in an evolving environment where roles, frameworks, and priorities are still being shaped
• Curiosity and willingness to learn across multiple domains (process, data, governance) and build a holistic understanding of how L&H operates.

For London, the base salary range for this position is between GBP 55,000 and GBP 83,000 for a full‑time role. The specific salary offered considers the requirements, scope, complexity and responsibilities of the role and the applicant's own profile including education, qualifications, specialised skills and experience.

In addition to your base salary, Swiss Re offers an attractive performance‑based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location‑specific benefits. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone can bring their authentic selves to work and pursue professional development, regardless of age, gender, race, ethnicity, sexual orientation or ability.