Infrastructure Engineer

Paying between £40, depending on experience.

We’re working with a well‑established Managed Services Provider based in London who are looking to add a talented 3rd Line Engineer to their growing technical team. This is a great opportunity for someone who enjoys variety, solving complex technical issues, and working in a fast‑paced, customer‑focused environment.

You’ll be providing advanced support across a broad range of technologies, acting as an escalation point whilst also helping out with 1st/2nd line if/when required. The environment is very Microsoft‑led, so strong experience across modern Microsoft cloud technologies is essential.

Key responsibilities:

• Acting as an escalation point for 2nd line incidents and service requests
• Supporting and administering Microsoft 365, including Exchange Online, Teams, SharePoint, Intune and security features
• Working with Azure services such as Azure AD, virtual machines, identity, networking, and security
• Troubleshooting Windows Server, networking, and virtualisation technologies
• Assisting with project work, migrations, and deployments
• Providing excellent customer service to a wide range of clients

Experience required:

• Strong background in a Managed Services or multi‑customer environment
• Solid experience with Microsoft 365 administration and support
• Hands‑on experience with Azure (identity, compute, networking, security)
• Good understanding of Windows Server, Active Directory, DNS, DHCP, and Group Policy
• Experience with Intune, endpoint management, or security tooling is a bonus
• Someone proactive, customer‑focused, and confident working with a variety of technologies

Hybrid – London.

Paying between £40, depending on experience.