Content Manager, Localization

Responsibilities

• Craft, Adapt & Refine:
  Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. Own the voice of your market, ensuring content is resonant, persuasive, and local-first.
• Shape the Content Strategy:
  Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch.
• AI-native localization:
  Manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes.
• Think as a user:
  Act as the voice of the traveller. Synthesize local user research and market trends to challenge global assumptions and advocate for local user needs.
• Drive impact through testing:
  Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies.
• Collaborate and Iterate:
  Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy.
• Own and Maintain Quality:
  Ensure all content adheres to Tripadvisor Group’s brand voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all linguistic assets for your market.
• Champion usability:
  Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user‑centric recommendations for improvements.

• Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market.
• 5+ years of experience:
  Worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus.
• Open‑minded, innovative approach:
  Use AI as an enabler and have a curious, forward‑thinking mind. Comfortable experimenting with technology to automate the repetitive so you can focus on the creative.
• Excellent command of localization practices:
  Master foundational internationalization and localization principles. 3+ years experience with translation management systems and familiarity with linguistic quality assurance frameworks (MQM or similar).
• Solid understanding of UX content methodologies:
  Comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions.
• Strong communication and collaboration skills:
  Build strong, collaborative relationships with cross‑functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth.

• Demonstrated ability to use AI tools to improve efficiency, quality, and decision‑making in day‑to‑day work.
• Proven ability to operate effectively with a global‑first mindset.

• Competitive compensation packages, including base salary and annual bonuses.
• Work your way with flexibility to suit your lifestyle. Remote‑friendly approach across a worldwide team, with the option to join on‑site as often as you’d like or as required.
• Flexible schedule. Work‑life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. Discounts and more for employee travel.
• Employee assistance program. Resources and programs to help you through life’s challenges.
• Health benefits. Great coverage and competitive premiums.
• Generous referral scheme. Be rewarded with generous awards for referring successful candidates.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please reach out to our team at Accessi