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Head of Digital

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Chartwells Independent
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    Digital Marketing, Digital Media / Production
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Are you a digital innovator with a passion for food, tech, and creating exceptional customer experiences? This is your opportunity to lead digital transformation for a premium brand that’s redefining workplace dining across the region.

We are seeking a Head of Digital (contract based) to champion digital strategy across our flagship locations. From app-based ordering and loyalty schemes to cutting-edge marketing campaigns, you'll play a key role in shaping the digital future of our business.

You'll bring together technology, marketing, and operations to enhance customer engagement and drive innovation. You’ll be the go-to expert on our platforms, ensuring our digital tools are not just working—but winning. Your mission? Make every digital touchpoint seamless, smart, and seriously engaging!

What you’ll be doing :
  • Leading digital operations and marketing across multiple sites and countries
  • Drive innovation by strategically mapping customer journeys, gathering feedback from clients, guests and internal teams
  • Creating targeted campaigns to boost loyalty, engagement, and sales
  • Collaborating with site teams, clients, and stakeholders to deliver best-in-class digital experiences
  • Training and empowering teams to make the most of our digital platforms
  • Analyse data to understand trends, using insights to drive smarter decision making and continuous improvement
What we’re looking for:
  • 3–5 years in digital/marketing, with leadership experience
  • A creative thinker who thrives on driving change and innovation
  • A confident communicator and strategic planner with a love for food and service
Benefits
  • Contributory pension scheme
  • Grow your career with our Career Pathways and My Learning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia,  and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
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