VodafoneThree - Content Designer

Location and Details

Location:

Glasgow, Newbury, London + Hybrid

Salary:
Excellent basic salary plus bonus and Vodafone benefits

Working Hours:

Full time 37.5 hours per week – Monday to Friday

Hybrid

Our hybrid working approach provides flexibility to work both in the office and  should come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand expectations for your role and team.

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building.

From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country.

Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront.

From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

• Create clear, simple, and user-focused content across web and app journeys.
• Turn business requirements and UX ideas into engaging, easy-to-understand copy.
• Regularly edit and refine content to keep it accurate, consistent, and on-brand.
• Work closely with UX, UI, Product, Legal, and Engineering to deliver high-quality experiences.
• Develop different content variations to support testing, optimisation, and personalisation.
• Follow content standards, tone of voice, and accessibility best practices.
• Take part in design critiques, peer reviews, and continuous improvement efforts.
• Keep content documentation up to date, including reusable patterns and components.
• Support end-to-end content delivery for new features, updates, and releases.
• Use data, research, and insights to improve content performance and customer outcomes.

• Solid experience in digital copywriting, content design, or UX writing.
• Good understanding of UX principles, customer journeys, and responsive design.
• Able to take complex information and make it simple and clear for a wide audience.
• Comfortable working as part of cross-functional digital teams.
• Knowledge of accessibility standards (like WCAG) and inclusive design practices.
• Familiar with CMS platforms and design tools such as Figma.
• Experience using research, analytics, or A/B testing to improve and iterate content.
• Ideally has a background in telecoms, digital services, or other customer-focused industries.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.…