Integration Analyst

Job Summary

This role supports the development, testing, deployment, maintenance and support of Integration Engines across the Enterprise and Epic Bridges interfaces for both Trusts, reporting to the Senior Integration Analysts.

• Develop, maintain and support Inter Systems Health Connect Trust Integration Engine interfaces.
• Develop, maintain and support Epic Bridges interfaces.
• Triage Epic Bridges errors, assign to relevant work queues and prepare resolution plans.
• Assist Epic/Application teams with error resolution.
• Triage and address Service Desk Interface Analyst tickets, ensuring timely resolution within SLA.
• Monitor TIE error alerts, resolve or escalates issues.
• Keep interface design documents up-to-date with changes and fixes.
• Manage interface impact during Epic upgrades and communicate changes to work‑stream leads.
• Ensure platform high availability by monitoring resources and addressing issues.
• Ensure compliance with change processes and change control mechanisms.
• Support secure decommissioning of legacy integration environments, data disposal, messaging retirement or transfers.
• Participate in new integration projects as assigned by Senior Integration Analysts and the Integration Manager.
• Participate in the on‑call rota for 24/7 support.

• Internal:
  Network Teams, Server Teams, Clinical Teams.
• External:
  Epic TS, NHS England, SEL ICSS, One London.
• Collaboration with Epic work stream leads and system suppliers.

• Master's Degree or Equivalent experience.
• Significant experience in a Health Care environment.
• Experience developing, managing and supporting Inter Systems Health Connect interfaces.
• Significant demonstrable experience working with Integration engines.
• Experience working within a project environment.
• Experience working with clinicians and securing their engagement.
• Experience with in the NHS and with Epic Bridges platform.

• Inter Systems Health Connect
• Epic Bridges

• Problem solving and complex IT issue analysis.
• Expert knowledge of at least one mainstream programming language.
• Basic project management knowledge.
• Excellent written and verbal communication skills.
• Ability to explain technical issues to non‑technical stakeholders.
• Proficiency in SQL/RDBMS.
• Knowledge of IG / Data Protection standards.
• Knowledge of NHS Information Technology procedures and ICT system management.
• Strong planning, prioritisation and resource management skills.
• Independent judgement and professional decision‑making.

Advanced keyboard skills and ability to operate multiple complex systems simultaneously. Occasional lifting and carrying of IT equipment.

Willingness to work flexible hours when required.

Submission for Disclosure and Barring Service required under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Salary range: £49,387 to £56,515 per annum plus HCAS.