IT Technical Lead

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by Step Stone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

We're looking for a technically strong IT Systems Engineer to join our lean Enterprise Technology team and build the automation and integrations that keep a fast-scaling business running smoothly.

This is a deep, hands‑on build role. You'll spend your time in APIs, webhooks, and scripts - designing and shipping automation that genuinely removes toil, integrating our core platforms, and providing the technical horsepower behind our major programmes. We care about what you build and how well it holds up, not how loud you are about it - "headphones on, get it done" is absolutely a personality we'll make room for.

You’ll partner closely with our IT Implementation Lead, who owns programme direction, stakeholder management, and compliance - they clear the path and hold the plan; you build the solutions. If you enjoy solving hard technical problems, building things that scale, and seeing your automation quietly save the whole company hours every week - this is the role for you.

You’ll report into the Enterprise Technology function, working alongside our Implementation Lead and Security colleagues.

• Identify manual bottlenecks across Enterprise Technology and design smarter, automated workflows - from user provisioning and licence management to compliance reporting and support triage
• You won't just be maintaining systems; you'll be building the scalable foundations we need as the business grows
• Own your automation end‑to‑end - design, build, document, and maintain it so it’s resilient and understood by the rest of the team

• Build and maintain integrations across our stack - identity, endpoint, SaaS, and security tooling - using APIs, webhooks, and scripting
• Provide the technical depth behind our major programmes - identity platform consolidation, endpoint security, and machine‑identity management
• Bring a security‑aware, infrastructure‑literate lens to everything you build, so automation is safe by design

• Write clear documentation so your work is understood and maintainable by the whole team, not just you
• Build in monitoring and error handling so automation fails safely and visibly, not silently
• Continuously improve and harden existing systems and workflows as the business and tooling evolve

We value different perspectives and a variety of backgrounds. Technical depth matters most here, but we care just as much about your mindset – the rigour you bring to your work and your drive to build things that last.

• You have solid hands‑on experience in an IT systems, infrastructure, or automation role – you’re comfortable building the bridge yourself, not just speccing it out
• You have an automation‑first mindset and a track record of using tools and code to reduce repetitive work and scale operations
• You’re comfortable working directly with APIs, webhooks, and scripting (Python, Bash, or similar) – you enjoy getting into the detail
• You’re experienced with Google Workspace and/or Microsoft 365 administration at an enterprise level
• You understand how identity, SaaS, and endpoint systems connect, and…