Content Manager Job London area,Greater London England UK,IT/Tech

Location: Greater London

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary

The Content Manager – UK Materials is the accountable owner of Clio’s UK legal content portfolio, including case law, legislation, and select secondary materials. This collection is a critical pillar of Clio’s legal‑content moat and a foundational dependency for Vincent AI and future UK market expansion.

This role treats UK legal content as a product and infrastructure layer, not a static library. You will own strategy, coverage parity, enrichment quality, and operational resilience across UK materials, ensuring Clio delivers a comprehensive, continuously updated, and intelligently structured corpus that is competitive with, and differentiated from, Westlaw UK and Lexis Nexis UK.

Success requires deep familiarity with the UK legal publishing landscape, comfort working across technical and editorial systems, and the ability to tie content decisions directly to product outcomes and commercial impact.

What you’ll work on

Own the UK Content Collection as a Product

Define and execute the roadmap for Clio’s UK legal content portfolio, targeting competitive parity with Westlaw UK and Lexis Nexis UK in coverage, currency and quality.
Establish KPIs for completeness, update latency, enrichment depth and reliability.
Drive measurable ROI through improved win rates, customer confidence, retention and ARR tied to UK content capabilities.

Coverage Gap Analysis & Expansion Planning

Maintain a comprehensive coverage heatmap across UK case law, legislation and priority secondary materials, tracking archival depth and update cadence.
Prioritize remediation and expansion based on legal authority, customer demand, competitive gaps and acquisition feasibility.
Lead build / buy / license evaluations in partnership with Licensing, Legal and Corporate Development to achieve optimal cost‑to‑value outcomes.

Pipeline, Infrastructure & Technology Stewardship

Maintain a prioritized backlog of initiatives with Content Ops and Engineering, focusing effort on the highest‑impact improvements to UK content.
Partner with Content Ops, Data Ops and Engineering to operate and evolve ingestion and enrichment pipelines, including migration to Iceberg.
Ensure pipelines are proprietary, resilient, scalable and free from brittle third‑party or manual dependencies. Establish monitoring, fault tolerance and disaster recovery standards to protect continuity of Vincent and Clio Work research features.

Legal Data Enrichment & Innovation

Partner with UK Editorial and Ops teams to review and improve enrichment across case law and legislative data flows.
Govern metadata and structural standards, including parallel citations, legislative amendments, case summaries and hierarchical structures.
Lead enrichment initiatives that combine editorial expertise and AI to improve discoverability, usability and downstream AI readiness.

ROI & Performance Management

Partner with Finance and FP&A to quantify the financial and product impact of UK content investments.
Maintain dashboards tracking cost per document, ingestion throughput, coverage parity and enrichment penetration.
Present quarterly updates to the Content Committee on roadmap progress, risks and business impact.

Market Intelligence & Partnerships

Benchmark Clio’s UK coverage, editorial quality and feature set against Westlaw UK, Lexis Nexis UK and other regional providers.
Source partnerships with courts, publishers and open‑data initiatives to improve upstream access and reduce long‑term dependency risk.
Track emerging AI and NLP approaches to legal text annotation, summarisation and consolidation.

Internal Enablement & Subject‑Matter Leadership

Act as Clio’s internal subject‑matter expert for UK legal materials.
Enable Product, Sales, Marketing and Support teams on coverage, enrichment and positioning.
Maintain an internal UK Legal Materials Reference Guide covering coverage, enrichment and positioning.

Commercial & Go‑to‑Market…