EI Application Specialist

About Alpha Sense:

The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Alpha Sense is looking to add a solutions architect to our Application Specialist team to support the sales team in pre‑sales positioning and trial support, information security review, and large technical implementations. Over the past year, this team has been central in determining the product/market fit, support organizational training, and close and implement our initial set of customers for our Enterprise Intelligence solution.
The adoption rate of the EI offering will deliver significant growth for Alpha Sense in 2025 and beyond, driving the need to expand the team. We are excited to invest in the addition of entrepreneurial‑minded employees to help bring this new product to additional client segments and realize its full potential.
As part of the Application Specialist team, you will work at the intersection of customer engagement, sales, enablement, product, and engineering. Your role will involve guiding clients through complex business challenges, aligning Alpha Sense’s AI‑powered insights to meet their goals, and contributing real‑world feedback to influence our product roadmap. This role requires deep technical expertise, creativity in problem‑solving, and outstanding client engagement skills.

• Develop a deep understanding of clients’ strategic business and technical objectives, mapping Alpha Sense’s capabilities to drive organizational impact.
• Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with Alpha Sense’s EI solution.
• Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications.
• Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas.
• Collaborate closely with engineering to ensure seamless post‑sale support and product optimization.
• Operate cross‑functionally, leveraging all aspects of the Alpha Sense platform to deepen engagement and expand product use within client organizations.
• Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices.

• Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction.
• 5+ years of pre‑sales experience with complex, technical products, ideally within a SaaS or AI‑driven solution environment.
• 10+ years of customer facing experience for a SaaS solution.
• Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders.
• Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership.
• Technical acumen with experience in REST or Graph
  
  QL APIs, able to collaborate effectively with engineering and technical teams.
• Technical proficiency in software development within one or more of the following:
  • Backend…