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CX Solutions Architect & Customer Advisory Lead
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-08
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
Dormont Manufacturing Co is looking for a Solutions Architect/SME to engage customers consultatively and provide specialized expertise on the contact center ecosystem.
The ideal candidate will have over 8 years of industry experience, particularly in customer support operations and call center quality management. Responsibilities include providing guidance on CXOne WFM/IEX products, assisting in achieving customers' desired outcomes, and collaboration with internal teams.
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