Tribe Lead Wealth Management

Managing Director – Wealth Management Tribe Lead (Digital Platform & Experience) Role Purpose

Barclays Wealth Management is scaling its platform to serve a broader client base, close the advice gap, and deliver a market‑leading digital wealth experience across advised and self‑directed journeys.

The Wealth Management Tribe Lead (Managing Director) is responsible for end‑to‑end delivery of the Wealth platform and client journeys, bringing together Product, UI/UX, Customer Experience (CX), Data Science, and Digital Design to deliver intuitive, insight‑led outcomes for clients and colleagues at scale.

This role translates business priorities into high‑quality platform execution, ensuring that innovation, client experience, and operational integrity are embedded across the Wealth proposition.

• Own the end‑to‑end delivery of the Wealth platform and core client journeys.
• Translate business priorities into clear product roadmaps and delivery outcomes.
• Ensure delivery of a scalable, stable, and continuously improving platform.

• Champion best‑in‑class UI/UX and CX across all Wealth journeys.
• Embed Digital Design practices into product development from concept to delivery.
• Ensure journeys are intuitive, consistent, and aligned to client needs and behaviours.

• Leverage Data Science and analytics to inform prioritisation and optimisation of journeys.
• Drive insight‑led improvements to client experience and platform performance.
• Enable personalisation and data‑driven decision making across the platform.

• Lead a multi‑disciplinary Tribe including Product Owners, UX/UI, Data, and delivery teams.
• Drive clear prioritisation, pace, and accountability across squads.
• Provide transparency on progress, risks, dependencies, and trade‑offs.

• Partner with Technology, Barclays UK, Strategy, Operations, Risk, Distribution, Marketing, and Business leadership to deliver aligned outcomes.
• Ensure a joined‑up end‑to‑end proposition across all client and colleague touchpoints.
• Act as the link between business intent and execution.

• Own operational and regulatory integrity of the Wealth platform.
• Ensure robust controls, governance, and compliance across all journeys.
• Provide clear oversight of delivery health, risks, and client outcomes.

• Build and lead a high‑performing, cross‑functional team.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Develop capability across Product, Design, and Data disciplines.

• Proven MD‑level leadership in digital platform, product, or transformation roles.
• Deep experience across Product, UI/UX, CX, Digital Design, and Data‑led delivery.
• Strong track record of delivering complex, cross‑functional change at scale.
• Experience operating in regulated environments with strong governance requirements.
• Ability to lead senior stakeholders and influence at executive level.
• Strong focus on client outcomes, platform quality, and delivery excellence.

• Business ownership of system, processes & procedures on the platform and end‑to‑end client journey management, oversight, business continuity & service recovery.
• Management, understanding and interpretation of local & group regulatory requirements & standards.
• Driving Platform strategy and change agenda, seeking innovative solutions to differentiate, streamline and de‑risk the platform to directly contribute to client experience, Banker efficiency and managing / reducing regulatory risk.
• Using KPIs and data to monitor and measure of the platform effectiveness and change improvements.
• Managing, reporting and representing the platform performance at relevant governance forums.
• External (where required) and internal stakeholder management including regulators, senior leaders, client facing colleagues and infrastructure partners.
• Provision of guidance, coaching and support to improve colleagues' delivery quality.

• To manage a large, complex or…