CRO Analyst

Summary

We are looking for a Digital Experimentation (CRO) Analyst to join the VMO2 Experimentation (CRO) teams within the Digital division. You will be working in a fast‑paced, ever‑evolving, fun and friendly cross‑functional squad environment. Teams are responsible for optimising and improving the VMO2 digital experience by solving customer problems while achieving business goals, through quick cycles of data‑led experiments and innovation, maintaining excellent customer experience.

This role is hands‑on, data‑driven and impact‑focused. You will be responsible for providing evaluations based on experiments while turning web analytics, funnel analysis and customer insights into clear recommendations that shape business priorities and improve outcomes across the Digital journeys.

In order to be considered, you must have the following experience:

• Proven experience working in a Martech/Adtech or data‑driven marketing environment.
• Knowledge or experience of Google Cloud Platform products such as Big Query, database SQL or experience with similar cloud solutions would be desirable.
• Practical knowledge and passion for stats and data models and visualisation with Tableau and data warehouse.
• Hands‑on experience using digital analytics and optimisation platforms, ideally Optimizely or a comparable enterprise tool.
• Proficient in using data visualisation tools such as Looker or Tableau.
• Thrives in fast‑paced, delivery‑focused environments and makes clear, decisive prioritisation calls to overcome challenges.

• Data processing for customer segmentation: SQL is highly desirable, JavaScript including Node.js or Python would be an advantage.
• Enjoys task‑focused delivery, a fast pace of work, overcoming challenges by careful and swift prioritisation calls.

Our goal is to celebrate our people, their lives and everything in‑between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like.

These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

Location:

Birmingham, London, Manchester, Reading

Job Family:
Commercial

Job Type: Full Time

Posted Date: 02-Jun-2026

Reference: 73675