Senior Consultant, Digital & Insights | Strategic Communications

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

We are looking for a talented and ambitious data and digital communications practitioner to join our award‑winning team in London. Our highly successful and fast‑growing Digital & Insights practice helps fuel growth and innovation within FTI’s global strategic communications division, and we are proud to work with some of the largest, best known and most innovative companies across the world. Our client list of FTSE 100 and large corporate brands gives us unrivalled opportunity to design, plan and implement world‑class corporate and online reputation management strategies.

As a Senior Consultant you will be part of both the firm’s multi‑practice team and the global Digital & Insights group, supporting our growing data and analytics team across the EMEA (Europe, Middle East, Africa) and APAC (Asia and Pacific) regions. The successful candidate will contribute to a wide range of projects that help our clients and colleagues make sense of the world and to chart an effective path forward.

They will also work in unison with other subject matter experts to create holistic solutions for clients.

The role requires a significant level of technical knowledge relating to, for example, communications and reputational data, natural language processing, data engineering in consulting environments, or AI and the application of analytics in relation to solving reputational challenges.

• Support projects in the areas of audience & influencer insights, conversation & media analysis, campaign & message performance, event assessment and more
• Lead on implementing solutions on small‑scale insights projects and be a critical member of the bigger team
• Use existing platforms and tools to collect and analyse data, deploying the latest in AI technology, strategy and practice
• Employ a variety of qualitative, statistical and machine learning‑oriented approaches to investigate and interpret data
• Work with other data scientists to build and support custom solutions, applications and processing pipelines
• Interrogate multiple data sources and extract insights by combining information from each
• Detect hidden patterns, identify trends, reveal drivers, predict developments, visualise similarities and differences, and otherwise leverage data to deliver actionable communications insights
• Create visually compelling reporting and presentations
• Act as an advocate of analytics inside the firm to evangelise the further adoption of data‑driven solutions
• Help the team innovate by introducing novel tools and techniques to drive client value and internal productivity
• Collaborate with other experts on the research, planning and development of data‑driven projects
• Support new business efforts by delivering data‑driven insights to inform our approach
• Assist in the development of presentations, client decks and pitches

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions…