Technical Trainer; French​/English Speaking

Technical Trainer (French/English Speaking Required)

London, UK

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams.

Amplitude’s mission is to be the operating system for digital business. We empower organizations to understand digital customer behavior and answer the question: “Where should we place our digital bets to maximize growth?” We approach challenges with humility, ownership, a growth mindset and customer centricity.

Must be able to speak French and English fluently.

This role is hybrid.

As a Technical Trainer on our team, you will:

• Deliver engaging training sessions:
  Facilitate training in various formats—including live virtual sessions, in-person workshops, and recorded/asynchronous sessions—for customers, partners, and internal teams.
• Tailor learning experiences:
  Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.
• Master Amplitude’s products:
  Develop deep expertise across Amplitude’s growing product suite—including Analytics, Session Replay, Experimentation, and Guides & Surveys—to answer customer questions and guide them effectively.
• Leverage AI tools in your own training design and preparation workflows to increase efficiency, elevate content quality, and scale impact.
• Collaborate globally:
  Partner with the global Education team to shape training content and share insights from live engagements.
• Support internal enablement:
  Provide product training for Amplitude team members as needed.
• Work cross-functionally:
  Partner with customer-facing teams and account stakeholders to ensure a seamless training experience.
• Support and enable regional services partners to deliver Amplitude training as part of their engagements (e.g., Implementation Bootcamps, Train-the-Trainer programs and consultative coaching).

You’ll be a great addition to the team if you have:

• Three plus years (3+) with Technical Trainer experience with a SaaS / AI company
• Fluency in English and French (required) — ability to deliver training and communicate with customers in both languages
• Proficiency in Spanish (nice to have)
• Exceptional live facilitation skills, with the ability to command a room and drive highly interactive, outcomes-focused sessions
• Demonstrated experience tailoring enablement based on discovery, not simply delivering standard content
• The ability to explain complex analytics and AI-driven concepts clearly to both technical and non-technical audiences
• Executive-ready communication skills and confidence presenting to senior stakeholders
• Hands-on experience with product analytics platforms and a strong understanding of customer behavior analytics
• You actively experiment with emerging AI tools and can clearly demonstrate how you have built or implemented AI-driven workflows that tangibly improved your efficiency, content quality, or training effectiveness
• Comfort operating in ambiguity and contributing to a team that is continuously building and refining processes
• Strong organizational skills with the ability to manage multiple projects and account stakeholders simultaneously
• A growth mindset and ownership mentality, with a proactive approach to improving both yourself and the team
• Willingness to travel 50–60% across the EMEA region, with occasional global travel;
  based in London

As set forth in Amplitude’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.