JIRA Administrator

Are you an expert at fine-tuning complex software ecosystems? Our client is seeking a seasoned SaaS Administrator to take a lead role in supporting and evolving their suite of enterprise product roadmaps.

In this role, you won’t just be maintaining software; you will be the driving force behind the tools that drive the business. You will manage the delivery of critical product enhancements, integrations, and upgrades for a diverse tech stack, ensuring that system reliability meets future-ready innovation.

You will be the primary technical point of contact for:

• Jira: Core administration and workflow optimization.
• Adaptive Work: Project management and resource planning.
• Core Stream: Risk and Audit management.

• System Evolution: Lead the configuration, integration, and upgrade cycles across the SaaS portfolio to ensure seamless performance.
• Business Translation: Partner with business stakeholders to gather complex requirements and translate them into robust, workable technical solutions.
• Documentation Excellence: Develop and maintain comprehensive system documentation, including Service Designs and technical workflows.
• Continuous Improvement: Apply Agile and Dev Sec Ops  principles to streamline delivery and enhance system security.
• Stakeholder Management: Act as the bridge between technical teams and non-technical business leaders, managing expectations and delivering progress updates at all organizational levels.

To be successful in this role, you should be a "power user" who understands the logic behind the interface. We are looking for:

• Deep Jira Expertise: Extensive experience with Jira Administration is a non-negotiable requirement for this role.
• Broad SaaS Administration: Proven experience managing enterprise-scale systems (ideally within the Salesforce ecosystem).
• Agile Mindset: A strong grasp of Dev Sec Ops practices and the ability to thrive in a fast-paced, iterative environment.
• Analytical Approach: The ability to look at a business problem and visualize the technical configuration required to solve it.
• Communication
  
  Skills:
  
  You are equally comfortable talking "code" with developers and "ROI" with executive stakeholders.

This is a chance to work with a forward-thinking organization that values technical precision and strategic growth. You will have the autonomy to shape the internal product roadmap and the support to implement cutting-edge SaaS practices.

Our client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.