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Innovation Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Stott and May
Full Time position
Listed on 2026-06-11
Job specializations:
  • IT/Tech
    Product Designer, UI/UX Design, Digital Media / Production, Data Science Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Stratford (high-flex working) | Full-time

Lead innovation in information services

We’re seeking a Senior Service Development Lead to establish and lead a new service development unit focused on transforming how information services are designed and delivered.

You’ll drive innovation through agile, test-and-learn approaches, focusing on personalised user journeys and omni-channel, AI-informed delivery
.

What you’ll do
  • Build and lead a multidisciplinary team (3–5 reports) delivering agile, sprint-based innovation
  • Develop and prototype new services using design thinking and rapid testing
  • Co-lead strategic initiatives to improve user journeys and engagement
  • Collaborate across teams to embed new ways of working
  • Use data, insight and user research to shape decisions and measure impact
  • Manage budgets and commission specialist support where needed
What you’ll bring
  • Proven experience delivering innovation from concept to launch
  • Strong background in service design, agile delivery, and human-centred design
  • Experience running design sprints and iterative development cycles
  • Ability to use data and analytics to drive decisions
  • Excellent stakeholder management and facilitation skills
  • Interest in applying AI within digital or content services
  • Comfortable working in fast-paced, evolving environments
  • Experience in health or charity sectors
  • Training in design thinking or innovation methodologies
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