Digital Transformation Lead

Digital Transformation Lead

Location:

London
• Full-time

Reporting to:
Head of Digital

Department:
Digital

To apply, you must have the full right to work in the UK. We are unable to offer visa sponsorship for this role.

Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment. As a certified B Corp, we take our responsibilities to investors, stakeholders and society seriously. We invest for return while always considering our impact on the world.

The Digital department is a centre of excellence, with an ambition to scale every department’s ability to shape and use technology – to solve problems, improve how they work, and do more with less. Delivery teams build the solutions and develop the platforms that allow departments to self‑serve. The Transformation team sits across all of it – coordinating delivery, managing the pipeline, driving adoption, establishing the frameworks, and sharing accountability with departments for outcomes.

The portfolio spans software applications, data products, reports and dashboards, low‑code platforms, and increasingly AI‑enabled tools – and it’s growing. More departments, more solutions, more pipeline. With that comes a growing need for coordination, adoption support, and a relentless focus on value.

At Downing, we’re consolidating two teams – Change and Insights – into a single Digital Transformation team. This role leads that team: owning the full remit and managing a small team day‑to‑day.

• Manage the Digital Transformation team – a small team day‑to‑day.
• Manage pipeline and prioritisation across Digital’s growing portfolio of solutions and departments.
• Evolve and scale Digital’s delivery frameworks – driving adoption across departments and adapting them for AI enablement and Power BI adoption.
• Work with Heads of Department and operational leads to identify worthwhile challenges to solve and opportunities for growth.
• Strengthen and drive adoption of product management best practices across all of Digital’s solution types – software, data products, reporting, low‑code, and AI.
• Coordinate AI adoption activities across the business, working with the broader Digital function and senior leadership to address friction and remove barriers.
• Work with Risk, Compliance and senior leadership to establish governance practices and monitoring for AI use and business teams building their own solutions.
• Coach operational leads and strengthen how departments shape and use technology.
• Coordinate delivery for initiatives that span departments, especially where departments have a skills gap.

• Pipeline is focused on value – departments are working on things that matter, with clear rationale.
• Digital’s delivery frameworks evolve to support AI adoption and Power BI at scale.
• Product management practices strengthen across all solution types.
• AI adoption step‑changes how departments work – with the right governance to support it.
• Departments increasingly own how technology is used – more capable, more connected.
• Team delivers – clear ownership, no gaps, no delays.

• Experience in change, delivery, product management, or digital transformation with at least 5+ years in relevant roles.
• Value‑oriented mindset – you naturally ask “so what?” and help others focus on outcomes.
• Experience managing or leading a small team.
• AI‑first mindset – you already use AI tools daily to think, research, draft, and solve problems. You experiment with new capabilities as they emerge and you’re excited about what’s coming next.
• Ability to take ownership and move work forward with limited direction.
• Ability to influence outcomes without owning them directly.
• Confidence engaging people at all levels, from department teams to Heads of Department and senior leadership.
• Familiarity with digital products: reporting tools, software applications, data products, or similar.
• Strong communication – written and verbal – and the ability to work across technical and business audiences.

• Financial services or asset management…