Tech Enablement Lead; EMEA), WWFE - Technical Enablement

Amazon Web Services is continuing to pioneer and transform our workforce, and Worldwide Field Enablement is seeking a Technical Enablement Lead to equip and enable Solutions Architects and Customer Solutions Managers with the right tools, training, coaching, and processes that help AWS teams better serve customers and grow the business. This role involves designing project plans that accelerate initiatives and tactically implementing programs either individually or in collaboration with cross‑functional teams.

• Leverage executive presence, business acumen, and enablement expertise to act as a trusted advisor to AWS Technical Leaders, recommending strategic enablement initiatives, driving tooling adoption, and delivering results.
• Create, execute, manage, and support personalized role‑based technical learning sessions for new and existing tech field teams, incorporating content into existing Worldwide Field Enablement programs or delivering new material.
• Plan, facilitate, scale, and support technical onboarding and ongoing training.
• Demonstrate strong planning, communication, and end‑to‑end ownership, leading progress against targeted objectives for each initiative.
• Develop and curate cross‑functional enablement resources for tech teams while leveraging existing resources for program implementation.
• Perform detailed needs assessments in collaboration with stakeholders; translate business needs into clear project requirements that inform scalable and repeatable initiatives with measurable business impact.
• Identify project roadblocks, research and present root‑cause analysis, manage resolution, and communicate with stakeholders.
• Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs; report effectiveness of enablement investments through dashboards.
• Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize project management.
• Support and lead ad‑hoc special projects as needed.

• Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.
• Experience leading cross‑functional projects and managing large, complicated programs.
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
• Experience coordinating between technical teams, peers, and business stakeholders.

• Experience working within a high‑growth technology company.
• Knowledge of general AI tools.
• Experience working as a technical lead.
• Active AWS or other industry technical certifications.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status.