Junior D365 F&O Business Analyst

Job Title: Junior D365 Finance & Operations Business Analyst

Location: London, UK (5 Days Onsite)

Contract Type: Long-Term Freelance Contract

We are seeking a motivated and ambitious Junior D365 Finance & Operations (F&O) Business Analyst to join a leading retail organisation in London. This is an excellent opportunity for someone with 1–3 years of experience working with Microsoft Dynamics 365 Finance & Operations who is looking to build a long-term career within the Microsoft Dynamics ecosystem.

Working directly with business stakeholders and the internal D365 team, you will support the ongoing enhancement, optimisation, and adoption of D365 F&O across the organisation. This role offers hands‑on exposure to a large‑scale retail environment and provides an ideal platform for developing both functional and business analysis skills.

• Gather and document business requirements from key stakeholders across retail operations, finance, supply chain, and inventory management.
• Assist in translating business requirements into functional specifications for the D365 F&O platform.
• Support workshops, process mapping sessions, and user interviews.
• Help analyse current business processes and identify opportunities for improvement using D365 F&O capabilities.
• Work closely with senior Business Analysts, Functional Consultants, and technical teams.
• Participate in system testing, user acceptance testing (UAT), and defect management.
• Support end‑user training and create user documentation where required.
• Assist with system configuration activities under the guidance of senior team members.
• Monitor and support ongoing system enhancements and change requests.
• Provide day‑to‑day support to business users and help troubleshoot functional issues.

• 1–3 years of experience working with Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Exposure to one or more D365 F&O functional areas such as:
• Finance
• Supply Chain Management
• Inventory Management
• Procurement & Sourcing
• Retail Operations
• Understanding of business analysis methodologies and requirements gathering techniques.
• Strong communication and stakeholder engagement skills.
• Ability to document business processes and functional requirements clearly.
• Experience supporting testing activities and user training.
• Strong attention to detail and willingness to learn.

• Long‑term freelance contract with a stable retail end customer.
• Opportunity to work directly within a large D365 F&O environment.
• Exposure to experienced D365 professionals and business stakeholders.
• Clear pathway towards becoming a Functional Consultant, Senior Business Analyst, or Solution Consultant.
• Hands‑on experience across multiple business functions within a modern retail organisation.
• Excellent opportunity for someone committed to building a long‑term career in Microsoft Dynamics 365.