D365 Customer Engagement Functional Consultant

Job Title:

D365 CE Functional Consultant

Location:

Fully remote (occasional client visits)
Type:
Permanent

Employer:

Fast-growing Microsoft Partner
Overview
We are looking for a versatile D365 CE Functional Consultant who can wear multiple hats and grow with a rapidly scaling Microsoft Partner. You will work across Sales, Customer Service and Power Platform, supporting clients end-to-end and helping shape the future of the practice.

Key Responsibilities

• Deliver functional consulting across D365 CE Sales and core CRM

• Gather and translate business requirements into scalable CE solutions

• Configure D365 CE entities, forms, views, dashboards and processes

• Build and optimise Power Automate flows

• Support workshops, documentation, testing and user training

• Work closely with technical teams on integrations and customisations

• Act as a trusted advisor to clients and ensure strong stakeholder engagement

• Contribute to continuous improvement and internal capability growth
Skills and Experience Required

• Strong functional experience with D365 CE, especially Sales

• Hands on Power Automate experience (must have)

• Ability to work across multiple areas and adapt to changing priorities

• Confident working directly with clients and leading workshops

• Strong documentation and communication skills

• Experience in fast-paced or growing environments is a bonus
Why Join

• Fully remote role with flexibility

• Opportunity to grow with a fast-expanding Microsoft Partner

• Broad role with real influence and variety

• Supportive team and strong pipeline of CE and Power Platform work