Forward Deployed Engineer

About Helm Guard

We're building agent-native risk infrastructure: risk management and trust building, delivered by AI agents, for a world increasingly run by them. As more decisions and transactions run through agents, the volume of risk to manage and trust to establish is growing very fast. Today both functions are fragmented, split across internal teams, point products, and outside consultants, and rebuilt from scratch whenever someone needs an answer.

Helm Guard brings them onto one platform and runs them continuously: our agents sit on top of proprietary data and reassess as conditions change, rather than at fixed checkpoints. So our customers spend their time deciding and acting on what matters, not assembling the evidence to get there.

Hundreds of billions of dollars are spent across risk management and trust building annually. These funds are going to be reallocated to agent-native solutions in the next five years, and we will capture that spend.

We've grown to seven-figure revenue within months of product launch, on the back of multi-year contracts with leading enterprises in financial services, regulated technology, and healthcare. Our founders come from Palantir and academic institutions:
Oxford, Stanford, and ETH. We're backed by leading UK and US institutional investors and exceptions angels from Meta, Isomorphic Labs, Palantir, Space

XAI, and more.

We're hiring across founding-team roles for people who want outsize impact, the influence over direction and culture that comes only from joining this early, and pre-Series A equity upside.

In this role, you'll be the critical node for our platform's adoption. Once a customer signs, it's on you to make them successful. You’ll expand the relationship, and turn each account into a reference customer that defines how we sell to everyone who comes after. The customers you make successful in year one become the basis of everything we build in year three.

As a Forward Deployed Engineer (FDE), you own our enterprise accounts end-to-end and get your hands dirty with related development. You're the first person our customers call and their trusted counterpart. You sit across the table from CSOs, VPs of Risk, heads of compliance, and you turn their messiest workflows into something that runs on our platform.

Our platform is user-friendly, but we find great value in staying close to customers and understanding their needs. Expect roughly one to two customer meetings per week per account, plus the async work around it, driving adoption, configuring the platform, chasing requirements, helping decide what features to implement and implementing them, keeping things moving. You'll own a dozen plus accounts at any given time.

This is the closest thing we have to a founding-team role outside the founders. You’ll be partnering directly with our CTO to help shape what the company becomes.

• Own strategic accounts: adoption, expansion, renewal, the whole thing

• Run weekly working sessions with senior stakeholders; drive the agenda, close the loop

• Configure the platform to fit each customer's reality

• Manage the async cadence: emails, follow-ups, status updates, internal escalations

• Translate customer needs into prioritized product feedback that actually changes the roadmap

• Hold your own in procurement, security review, and contract conversations

• Ship code with Claude Code. When a customer needs a UI fix, a small feature, or a bug squashed, you do it. You don't need to be an engineer today, but you need to want to ship by month three. We'll teach you.

• 2–5 years of experience doing something hard and impressive

• Real commercial instinct: you've sold, negotiated, or owned customer outcomes in a way you can point to

• Comfort being the single point of accountability when something is on fire

• Solutions architect, deployment strategist, customer engineer, or similar background at a technical enterprise company

• Experience at a Series A/B enterprise startup (GRC, cyber or legal tech in particular)

• Background in risk, compliance, or financial services

• Experience in software development

We value a diversity of…