Senior Application Support Data Analyst

Senior Application Support Data Analyst

We’re looking for a Senior Application Support Data Analyst to join our Investment IT Operations team on an 18‑month fixed‑term contract, based in our London office with hybrid working. This is a key role at the heart of our investment data ecosystem, where you’ll lead the delivery and continuous improvement of high‑quality data services that underpin critical investment decisions.

Railpen manages around £34bn in assets and administers several pension schemes, focusing on serving members and impacting communities.

As a Senior Application Support Data Analyst you’ll own our investment data platforms, ensuring performance, reliability, and scalability. You’ll lead data quality, governance, and automation initiatives and act as a trusted advisor to stakeholders.

This role is not eligible for visa sponsorship.

• Own the performance, stability, and optimisation of the investment data platform, ensuring resilient processing and accurate data flows.
• Lead data quality, reconciliation, and governance frameworks to ensure integrity, auditability, and consistency of data.
• Act as a trusted advisor to stakeholders, providing insight into data trends, risks, and opportunities.
• Manage relationships with data vendors and hold them accountable to agreed service levels and performance standards.
• Support the delivery of change initiatives and ensure smooth transition of solutions into business‑as‑usual operations.
• Drive automation and continuous improvement to enhance operational efficiency and reduce manual workload.
• Provide senior oversight of incidents, ensuring timely resolution and driving root‑cause fixes to prevent recurrence.

We’re looking for someone with strong experience in data operations or application support within a complex environment, ideally with exposure to investment or financial data. The ideal candidate has:

• Strong ownership and accountability, with the ability to operate as a senior SME within data operations.
• A track record of improving data quality, controls, and operational processes.
• Experience translating requirements into effective solutions for both business and technology teams.
• Confidence managing third‑party providers and holding them to account for service delivery.
• Strong analytical skills, with the ability to identify trends and provide meaningful insight from data.
• A proactive approach to continuous improvement, with a focus on automation and efficiency.
• Excellent communication and collaboration skills, a pragmatic and risk‑aware mindset, and a strong focus on delivering high‑quality outcomes.

• A competitive salary (depending on experience).
• 28 days annual leave, plus bank holidays.
• Defined Contribution pension.
• Health & Well‑being benefits, including an employee assistance programme, health cash plan, eye care vouchers, flu vaccination and lifestyle support.
• Give as you earn scheme.
• Paid volunteering days.

Please apply by Monday 22nd2026 to secure the role.

Railpen is committed to creating an inclusive and diverse environment and welcomes people from all backgrounds and walks of life.