Agentic Commerce Account Director

ROLE LOCATION

This is a 4 day a week in-person role in either our London, UK, or Toronto, CA office.

Azoma is the category-defining company in Agentic Commerce Optimisation, helping the world's leading consumer brands increase their revenue from AI Shopping Agents such as Amazon Rufus, Walmart Sparky, ChatGPT, Gemini, and more. Our current customers include Mars, Unilever, L'Oréal, Reckitt, etc.

We're seeking a Client Outcome Architect who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You'll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high-value programs for global brands.

• Coordinate cross-functional teams to deliver optimization projects on time and within scope
• Develop and refine operational workflows for enterprise-scale deployments
• Analyze performance metrics and translate data into actionable client recommendations
• Build strong relationships with brand managers and digital teams at major FMCG companies
• Contribute to product development based on client feedback and market needs

• 4-6 years of experience brand-side in the Amazon ecosystem at a leading CPG
• Deep understanding of Amazon and other marketplace dynamics, SEO, and content optimization
• Experience with enterprise clients and managing multiple stakeholder relationships
• Strong analytical skills with ability to derive insights from complex data sets
• Excellent project management and communication abilities
• Experience with AI tools, automation, or emerging commerce technologies

• Opportunity to shape the future of AI commerce at a category defining company
• Work directly with the world's most recognizable consumer brands
• Competitive compensation and growth opportunities