Salesforce Administrator

Accepting applications until:

26 June 2026

Are you a Salesforce expert with a knack for both technical configuration and cross-functional collaboration? If you thrive in an environment where you can make a direct impact across sales, customer support, and marketing, this role is for you.

As a Salesforce Administrator at Global, you’ll wear multiple hats—combining your passion for platform optimisation with the ability to support various business units. You’ll play a critical role in managing Global’s Salesforce setup, focusing on Sales Cloud, Service Cloud, and Pardot (Account Engagement), and working with teams to drive projects from concept to completion.

• Salesforce Platform Management (70%):
  Manage and maintain the Salesforce ecosystem, including Sales Cloud, Service Cloud, and Pardot. You’ll monitor performance, ensure data integrity, and implement solutions that improve system usability and team productivity.

• Collaboration and Optimisation (30%):
  Collaborate closely with sales, support, and marketing teams to understand business requirements and deliver tailored Salesforce configurations. Your efforts will drive efficiency and ensure seamless integration across Global’s applications.

• Think Big: Directly influence key business areas, improving efficiency, customer satisfaction, and growth through effective Salesforce management.

• Better Together: Work closely with various teams, encouraging dynamic problem-solving and innovative solutions within the Salesforce environment.

• Own it: Gain valuable experience across Sales Cloud, Service Cloud, and Pardot, positioning you for future career advancement within Salesforce and broader tech leadership roles.

• Keep it Simple: Focus on streamlined, user-friendly Salesforce solutions that reduce complexity and empower teams to work efficiently without friction.

In your first few months, you’ll have:

• Mastered Global’s Salesforce setup, understanding existing workflows, integrations, and how they support sales, support, and marketing teams.

• Built strong relationships with cross-functional teams, aligning Salesforce solutions with their priorities and challenges.

• Customised Salesforce environments to enhance usability, data accuracy, and team productivity, using tools such as workflows, dashboards, and automations.

• Improved Salesforce processes, supporting data management and enhancing functionality across the platform.

• Delivered Salesforce training and support, helping teams maximise the platform’s capabilities.

• Proven Experience:
  
  A background as a Salesforce Administrator with a strong focus on Sales Cloud, Service Cloud, and Pardot (Account Engagement).

• Certification:
  Salesforce Administrator certification is preferred.

• Platform Knowledge:
  Deep understanding of best practices for Salesforce configuration, automation, and data management.

• Collaboration
  
  Skills:
  
  Ability to work effectively with cross-functional teams, gathering requirements and implementing scalable solutions.

• Problem-Solving Mindset:
  Detail-oriented with strong analytical skills, able to troubleshoot and innovate.

• User Support:
  Experience providing user training and support, with a focus on empowering teams to leverage Salesforce effectively.

This role is ideal for a dynamic Salesforce professional eager to make an impact across sales, customer support, and marketing through the effective use of Salesforce tools.