Digital Analyst - Ecommerce

London Hybrid (2 days in Shoreditch office)

Our client is a high-growth direct-to-consumer ecommerce business that has built a portfolio of successful consumer brands and a loyal customer base across multiple international markets.

• Join a growing Analytics team during a period of significant investment and transformation
• Work across digital performance, customer behaviour, retention and ecommerce analytics
• Help shape how data is used to drive growth across multiple consumer brands
• Influence decisions across ecommerce, product, marketing and customer experience
• Support major digital transformation and platform migration initiatives
• Analyse website performance, customer behaviour and ecommerce journeys
• Build and maintain dashboards, reporting and insights using SQL and BI tools
• Measure conversion performance and identify opportunities to improve customer experience
• Deliver insight into customer acquisition, retention, subscriptions and repurchase behaviour
• Evaluate the impact of digital initiatives, testing programmes and new technologies
• Support platform migrations and digital transformation projects
• Segment performance across products, categories, customers and channels
• Partner with ecommerce, product and marketing teams to deliver actionable recommendations
• Experience working within a DTC, ecommerce or digital business
• Strong SQL skills and experience analysing complex datasets
• Experience using BI and visualisation tools
• Strong understanding of digital customer journeys, conversion funnels and ecommerce metrics
• Ability to translate data into clear commercial recommendations
• Experience partnering with product, ecommerce, digital or marketing stakeholders
• Strong communication and stakeholder management skills
• Analytical mindset with excellent attention to detail
• Up to £55,000 + Bonus + Benefits
• Hybrid working (Central London)